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《Journal of Anhui Normal University(Natural Science)》 2006-02
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Study on Service Function,Service Quality and Service Quality Standard in Fitness and Leisure Industry

CHEN Jian-xia~1,YE Dan~1,LIU Bin~2(1.College of Physical Education,Anhui Normal University,Wuhu 241000, China;2.Shanghai P.E.College,Shanghai 200438,China)  
This paper used the methods of literature,investigation and logic analysis to propose that we must pay more attention to service issue in fitness and leisure industry,and analyze the concept of service function,service quality and service quality standard.
【Fund】: 国家社会科学基金项目(04CTY002)
【CateGory Index】: F719.5
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