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《Journal of Beijing Teachers College of Physical Education》 2002-03
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A probe to A Series of Fundamental Theorial Questions About Establishment of Sports Service Organizations Quality Management System

YANG Tie-li,WU Yong-fang,LIU Yan-hua,XU Song-tao  
In this article,a series of conceptions related with quality management system such as sports service product, sports service industry and so on was studied, furthermore,other questions such as elements of sports service quality also be discussed preliminarily. The purpose of this study is to make ISO9001 - 2001 international standard be efficiently applied in sports service industry and to help sports service organizations to establish quality management system to promote its administrative standard form a basis of continual improvement and business excellence.
【Fund】: 国家体育总局软科学立项课题《关于建立我国体育服务业质管理体育系的研究》 课题号:358SS01066
【CateGory Index】: G80-05
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