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《Journal of Chongqing Institute of Technology(Natural Science)》 2008-09
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Design and Implementation of Real-time Digital Reference Service Based on Expert Systems

MA Jin-lin(North University for Nationalities,Yinchuan 750021,china)  
The reference consultation systems mostly provide services to the customer on the basis of the FAQ database or the expert systems.The reference consultation systems used today has many shortages.In this paper,the expert system, consultation expert and mobile digital reference consultation are combined together to carry out real-time reference consultation services and provide a new way to implement real-time reference consultation.Besides suggestions about system monitoring and management are put forward.
【CateGory Index】: TP182
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