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《Journal of Guilin Institute of Tourism》 2006-04
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Exploring the Fluctuation of the Service Quality of the Tourism Destination

XU Hong-gang(Center of Tourism Planning and Research,Zhongshan University,Guangzhou 510275,China)  
When the importance of the tourism has been gradually recognized and more and more areas are making efforts to become the tourism destination.As a result,the competition among the tourism destinations is becoming furious and the service quality turns out to be one of the key factors which determines the winner.Yet,although a few studies have been done on the improvement of the service quality of the destination,some problematic patterns of service quality which have been observed over long time have not been fully explored and understood.Policies which were attempted to address these patterns seem not effective.It is expected that with a simulation system dynamics model,some sights can be obtained and policies can be improved.
【Fund】: 复杂理论与广东省城市旅游增长研究(2005.1-2006.12)(04009787)
【CateGory Index】: F592
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2 BAI Kai MA Yao-feng LI Tian-shun(College of Tourism & Environmental Science,Shanxi Normal University,Xi'an,710062,China);An Appraisal Study on Inbound Tourists Experience Quality in Beijing[J];Social Science of Beijing;2006-05
3 CHEN De-liang,ZHU Hai-bo(Business School,Central South Forestry University,Changsha,Hunan,410004);Data Mining and Analyzing for Tour Service Quality Information[J];Commercial Research;2006-17
4 JIANG Bo,ZHENG Hong-hua(Department of Management Engineering,Hangzhou Vacational Technology College,Hangzhou 310018,China);The Study on Service Quality Evaluation Models Based on the “8 Factors” of Destination[J];Commercial Research;2007-08
5 Chen Yan-e(Forestry Recreational Research Centre of Central South Forestry University,Changsha,Hunan 410004);The Re-exploitation Stragegies of Tourism Products for Jiangya Hot Spring Holiday Village[J];Journal of Changsha University;2006-04
6 WANG Hua~1,WU Li-han~2(1.Institute of Plan and Design,Zhongshan University,Guangzhou 510275;2.Institute of Urban Plan and Design of Shantou,Shantou 515041,China);Study on Development Modes of Hotspring Tourism in Guangdong Province[J];Geography and Geo-Information Science;2005-02
7 FU Quan-sheng (School of Management,Shanghai Maritime University,Shanghai 200135,China);Progress in Visitor Satisfaction of Tourist Destination:A Literature Review[J];Geography and Geo-Information Science;2005-05
8 WU Li-xia1,ZHAO Xian-hong1,2(1.Department of Geography,Anyang Normal College,Anyang 455002;2.College of Tourism and Environment Science,Shaanxi Normal University,Xi'an 710062,China);A Demonstration Research on the Experience Quality of the Foreigners Traveling in China[J];Geography and Geo-Information Science;2007-03
9 HUANG Jinhuo, WU Bihu(The Center for Recreational and Tourism Research, Peking University, Beijing 100871; Putian University, Putian, Fujian, 351100);The Spatial Structure of Regional Tourism System: Its Model and Optimization--A Case Study of Xi'an[J];Progress In Geography;2005-01
10 LI Lei lei (Communication Department, College of Arts, Shenzhen University,Shenzhen,Guangdong 518060);A Discussion on Spatial Rules of Tourist Destination's Image Perception[J];Scientia Geographica Sinica;2000-06
【Secondary References】
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1 WANG Liwei,XU Honggang,ZHANG Chaozhi(Centre for Tourism Planning & Research,Sun Yat-Sen University,Guangzhou 510275,China);An Empirical Study of the Construction and Dynamic Evolution of Tourism Destination Network: A Case Study of Wu-ling-yuan World Heritage[J];Tourism Science;2009-04
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