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《Chinese Nursing Management》 2007-04
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Making head nurse quality ward rounds to improve patient satisfactory

ZHENG Yining, FU Fengqi Nursing Department, Beijing Friendship Hospital Affiliate of Capital University of Medical Sciences, 100050 China  
Objective: To improve quality of nursing and patient satisfactory through making head nurse quality ward rounds. Methods: Turn periodic head nurse quality ward rounds into daily ones. The ward rounds must be done twice a day in the morning and afternoon respectively and focus on different points according to the characteristics of different wards. The severe patients, post-operation patients and new patients were given more attention to. Questionnaire was filled by patients before they left the hospital to analyze the problems in nursing service. Results: The quality of nursing and patient satisfactory were improved greatly after the carrying out of daily head nurse quality ward rounds. Conclusion: The daily head nurse quality ward round is key to improve the quality of nursing and patient satisfactory.
【CateGory Index】: R47
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