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《Library Work in Colleges and Universities》 2005-02
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Network Online Reference——The Path of Personalized Service of Network Instant Information by College and University Library

Sun Hongdi (Soochow University, Suzhou 215006, China)  
With the background of network instant information devel opment, the pa per aims to state the effective path of personalized service of network instant information-network chat reference service, and its service characteristics, so ftware technology application, service organization, personnel allocation, servi ce style, service quality evaluation and etc. 7refs.
【CateGory Index】: G252.6
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【References】
Chinese Journal Full-text Database 6 Hits
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1 Guo Jing,Lin Haoming;Study on the Real-Time Reference Service Based on the Chat Software[J];Journal of Academic Libraries;2002-06
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【Co-citations】
Chinese Journal Full-text Database 10 Hits
1 YUAN Rui(Library,Anshan Normal University,Anshan Liaoning 114005,China);A Discussion on Reference Work at Present[J];Journal of Anshan Normal University;2004-06
2 Liu Yaqiong Liu Ziheng (The Information Management Department of Peking University,Beijing,100871);The Research on the Quality Standards for Assessing Digital Reference Services upon User’s Opinion[J];Library and Information;2009-02
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6 Zhang Shuqi,Zhao Xiujun Library of Beijing Science and Technology University,Beijing 100083;Analysis and Suggestions for VRS in China and Abroad[J];Contemporary Library;2008-03
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1 Zhong Yu Zhong Wenjuan Wangli Hua;United Virtual Reference Services——Beijing Academic Net Library's Virtual Reference Service System[A];[C];2004
【Co-references】
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1 Zhang Jian;The Psychological Effect of the University Library Environment on the Students and Ways to Improve the Library Environment[J];Journal of Academic Libraries;2005-02
2 Zhang ChunHong, Xiao Long, Liang NanYan;Research and Application of the Criterion for the Visual Reference Services[J];Journal of Academic Libraries;2006-02
3 YANG Mu-rong (Library of Maoming College,Maoming 525000,China);Discussion about the Network Information Resources Navigation Construction of University Library[J];Shan Xi Library Journal;2003-06
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5 LI San-feng;Discussion on the Construction of the Characteristic Database of University Library[J];Sci/tech Information Development & Economy;2005-17
6 WU Jiang-hua(Library, Hebei Normal University, 050016, China);Discussion on the Implicit Demand of Readers in the University Libraries[J];Journal of Library and Information Sciences In Agriculture;2005-04
7 HUANG Zhuo(Library, Zhejiang Water Conservancy & Hydropower School, Hangzhou 310016, China);My Opinion on Modern Library Buildings[J];Journal of Library and Information Sciences In Agriculture;2005-04
8 XU Hong-mei(Library, Northwest University of Political Science and Law, Xi'an 710063, China);Personalized information Services in University Library under Networking Environment[J];Journal of Library and Information Sciences In Agriculture;2005-05
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【Secondary References】
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2 ZHAO Yu-dong,WEI Xian-yue(Jiangsu Institute of Education,Nanjing 210013,China);Reflection on the individualized information service practice of college libraries[J];Journal of Academic Library and Information Science;2009-01
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