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《Industrial Engineering and Management》 2002-02
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Research on Internet-based CRM

ZHOU Shui yin, CHEN Rong qiu (School of Management, Huazhong University of Science & Technology, Wuhan 430074, China)  
It is important for enterprises to communicate effectively with customers and satisfy their different requirements in the new environment. Customer relationship management system has been studied and datamining technology has been applied in CRM system in this article.
【Fund】: 国家自然科学基金资助项目 (79870 0 73 )
【CateGory Index】: TP399
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Chinese Journal Full-text Database 10 Hits
1 HAN Ying, NING Xuan-xi (College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing 210016, China);CRM and Chinese Small-sized and Medium-sized Enterprises[J];Commercial Research;2004-10
2 LU Qiu-gen1, LI Jing2 (1.Nanchang University,Nanchang 330100,China;2.Nanchang Branch of Honggutan,Nanchang 330100,China);Web Data Mining Companies in the CRM Application[J];Computer Knowledge and Technology;2008-35
3 Yang Zhonghua (School of Management,Wuhan University of Science and Technology,Wuhan430081,China);An Applied Research on Data Mining in Customer Relationship Management[J];Journal of Hubei Automotive Industries Institute;2004-01
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5 LIANG Gang jian1 XU Guo li21.Information and Communication Engineering College Harbin University of Engineering Harbin 150001 China2. Economics and Management School, Harbin University of Engineering Harbin 150001 China;Data display in CRM based on dataGrid[J];Journal of Heilongjiang Institute of Technology;2004-03
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9 SONG Yan , LIANG Jing-guo , ZHANG Ya-guang(School of Economics and Management , Harbin Engineering University, Harbin 150001 China);Discussion about the Different Degree Among Objects in Clustering Algorithm[J];Modern Computer;2004-05
10 WANG Xiao, WANG Fang, QIU YuhuiSchool of Computer and Information Science, Southwest China Normal University, Chongqing 400715, China;Analysis of Classical Data Mining Methods' Applications in Customer Modeling[J];Journal of Southwest China Normal University(Natural Science);2003-04
Chinese Journal Full-text Database 10 Hits
1 ZHAO Guo-qing (Dept.of Mana.Engn.,Anhui Institut e of Mechanical and Electrical Engin eering,Wuhu 241000,China);Customer classification in custome r relationship management[J];Journal of Anhui Institute of Mechanical and Electrical Engineering;2001-04
2 JANG Xiaoyao, JANG Wei(Computer Science & Technology Dept. of Anqing Teachers College,Anqing,246011,China);Research and Application of the Decision Tree Based on ID_3 Algorithm in Data Mining[J];Journal of Anqing Teachers College(Natural Science Edition);2003-01
3 ZHANG Hong_yun,SHI Yang,MA yuan(School of Computer Science and Engineering,Anshan Institute of I.& S.Technology,Anshan 114002,China);Comparison of Clustering Methods in Data Mining[J];Journal of Anshan Institute of Iron and Steel Technology;2001-05
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6 Liu Jingwan (Dept. of Automatic Engineering, Beijing 100044);The Application of Data Warehouse Technology in Intelligent Building[J];Journal of Beijing Institute of Civil Engineering and Architecture;2001-04
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1 Chen Zuobing Niu JunWuhan University of Technology, Wuhan, 430070;FROM CAD TO VIRTUAL REALITY: MODELING APPROACHES AND DATAEXCHANGE[A];[C];2001
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