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《East China Economic Management》 2005-03
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The Effective Use of After-Sales Service Data

YANG Yang(Mathematics and Statistics Department, Wuhan University, Wuhan 430072, China)  
Based on the analysis of the after-sales service data, this paper designs a Retrograde GM(1,1) Model improved from the traditional GM(1,1) algorithm and Weibull Distribution Model, finds out the unreasonable data in the form and gives suggestion on how to make after-sales service data form, and then makes prediction of the horizontal and vertical data. Finally, the paper gives advices on the quality control, production, organization and transportation problems of the product.
【CateGory Index】: F273
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【References】
Chinese Journal Full-text Database 1 Hits
1 FAN Jin(Management College,University of Science and Technology of China,Hefei 230001,China);An Application of the Theory of Entropy in the Management of information Sources——In Case of Quality Distinguish,Introducing a General Method for Management decision[J];East China Economic Management;2006-07
【Citations】
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1 Song Hualing; Wang Jin; Zhai Congmin;Theories of the General and Special Management Entropies[J];JOURNAL OF HEBEI UNIVERSITY OF TECHNOLOGY;1999-03
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【Secondary Citations】
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1 DAI Xu dong 1,ZHAO San xing 1,XIE You bai 1,YANG Zhao jian 2,MA Ya ling 2 ( 1 Xi′an Jiaotong University, Xi′an 710049; 2 Taiyuan University of Technology, Taiyuan 030024);Study on Equipment Selective Maintaining Strategy[J];Mechanical Science and Technology;2002-01
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