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《Journal of Nursing Administration》 2006-07
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Improving the quality of nursing by means of multiple channel information feedback in emergency department

JIN Hai-yan,HAN Yu-fang,DENG Li-hua Department of Emergency,Qingdao Municipal Hospital,Qingdao 266011,China  
Objective To improve the quality of nursing in emergency department.Method In order to achieve constant quality improvement,the following measures were carried out to find out and improve the defects in nursing work,such as establishing group of information feedback,book for quality feedback,symposium on quality of nursing,and collection of patients suggestion.Results As a result,the nursing procedure became more reasonable,patients complains achieved to be zero and the quality of nursing was improved.Conclusion The feedback system of information was helpful to the improvement of quality of nursing in emergency department.
【CateGory Index】: R473
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