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《Nursing Practice and Research》 2015-07
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To evaluate the application of quality control circle in shortening the time of patients on diagnosis

LIU Chun-li;YIN Rong;WANG Fen;Nanshan Hospital Affiliated to Guangdong Medical College;  
Objective: To discuss the quality control circle activities in shortening the time of patients on diagnosis and application effect. Methods: According to the steps and methods of quality control circle,launched circle members of self management,to explore the causes of outpatient service time in diagnosis with longer and improvement measures. The June- July 2014( before the implementation) and October- November 2014( after the implementation) were compared for each link on the time of diagnosis and satisfaction on patients. Results: After the implementation of quality control circle activity,the time in patients registration fees,individual inspection,medicine and a number of examination were greatly shorten. The satisfaction on outpatients was also improved.Conclusion: Management method of quality control circle has good effect on shorten the time of diagnosis.
【CateGory Index】: R47
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