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《Hospital Administration Journal of Chinese People's Liberation Army》 2007-02
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Modification on Emergency Medicine Process Based on Cyber Technique

XU Bao-hua SUN Hai-chen YAN Guo-bing~△WU Xue-hao MAO Qi-min~▲NIE Shi-nan TANG Wen-jie (Emergency Center,Nanjing General Hospital,Nanjing Military Area Command,Nanjing 210002;△Medical Affair Department,Nanjing General Hospital,Nanjing Military Area Command,Nanjing 210002;▲Information Department,Nanjing General Hospital,Nanjing Military Area Command,Nanjing 210002)  
Objective:A modified emergency medicine flow was designed based on Business Process Reengineering (BPR) to offer more satisfy emergency medical service.Methods:From January to April in 2005 and 2006,200 emergency patients were investigated (100 cases for each year) in a general hospital.The patients' data in 2005 were served as control group and the other as research group.A series measure were performed to reengineer the process,such as administration of network for the patients' records,network transmission and sharing system of im- aging and inspection,and automatization accounting system etc.Results:The patients' waiting times for result of diagnosis and treatment,laboratory examinations and paying fees in research group were statistically shorter than those in control group (P<0.01).Conclusion:The modified process will help hospital to provide patients a quic- ker,more efficient and satisfactory emergency medical service.
【Fund】: 江苏省医院管理学会课题资助项目(批准文号:JHA2005-010)
【CateGory Index】: R197.32
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