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《Value Engineering》 2006-11
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Evaluation of Business Process Based on Knowledge Value Added

Zhang Wenli; Yang Yun (School of Management,Shenzhen University,Shenzhen 518060,China)  
In this paper, we introduce the concept of Knowledge Value Added and three approaches of evaluating business process by KVA firstly. Then we present the steps of KVA measurement and give a comparation between KVA and ABC by a case study in order to deeply understand KVA. Finally the author points out that we may meet lots of difficulties in the application of KVA, but we are confident that KVA will still be used widely at the age of knowledge economy .
【CateGory Index】: F270.7
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