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《Journal of the China Society for Scientific and Technical Information》 2013-06
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The Research on How to Deal with Missing Data in Surveys on Public Satisfaction towards Government Websites

Li Haitao;Song Linlin;School of Information Management Sun Yat-sen University;  
How to deal with the contradiction between the large sample data in need and the valuable missing data in the government public satisfaction questionnaire(GWPSQ) data collection? We need to investigate the reasons mechanisms and approaches of the missing data in GWPSQ.Firstly,it explores the missing data mechanism on analysis of the reasons of missing data in the GWPSQ.Secondly,it provides the multiple imputation method which is suitable to the GWPSQ on analysis of existing questionnaires missing data processing methods and its applicability.At last it carries out the multiple imputation method for the missing data in the GWPSQ.The achievements of the research offered a new method for the missing data processing of the GWPSQ.
【Fund】: 2013年度高校基本科研业务费中山大学青年教师培育项目(文科)“政府门户网站用户接受模型的构建测评及应用研究”(1209164);; 中山大学青年教师起步资助计划项目“政府门户网站用户满意度模型的构建测评及应用研究”(20000-3281401);; 广州市社会科学规划课题“数字化岭南文献的开发与应用研究”(项目编号:12QN19)
【CateGory Index】: D630;G206
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