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《Chinese General Practice》 2006-03
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Comparison of 4 Overall Evaluation Methods for Management Quality of Community Health Service Center

ZHAO Yong-jun,WANG Hong-yun,ZHAO Ai-min,et al.Department of General Medicine and Social Medicine,Binzhou Medical College,Shandong Province,Binzhou 256603,China  
Objective To compare the advantages and the shortcomings of 4 methods to evaluate the management quality of community health service center comprehensively.Methods To evaluate the management quality of community health service center by using methods of rank order analysis(ROA),rank sum ratio(RSR),multiple indexes(MI) and multiple grading(MG).Results The evaluated results with the 4 methods presented differences.The results evaluated by ROA and RSR was completely consistent,the result by MI was a little different from those by ROA and RSR,and the result by MG was greatly different from those by the three above.Conclusion The 4 methods are all suitable for evaluating management quality of community health service center and each has its own advantages and shortcomings.Among them ROS is of higher reliability,simple for calculation,but with a strong subjectivity;RSR may lose some information as it operates,but it is of better effect when there is no restrict limit of applying condition;MI is simple for calculation,but without ideal calculating model;MG is based on evaluation by the experts,but with a strong subjectivity and without an ideal model for total.
【CateGory Index】: R197.1
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