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《Jiangsu Commercial Forum》 2012-09
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Promotion Strategy of Customer Satisfaction in China's Luxury Market Based on Customer Delivered Value

Wang Haiyan(Wuxi Institute of Commerce)  
In recent years,with the prosperity of China's luxury market,it is a shame to see the absence of customer satisfaction.Using the combination of the theory and practice,comparative study,document analysis,this paper makes a description of customer satisfaction in China's luxury market,creates a model of customer satisfaction promotion based on customer delivered value,brings forward the strategies to improve customer satisfaction in China's luxury market,and summarizes the main points of enhancing customer satisfaction.
【CateGory Index】: F274
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【Co-citations】
Chinese Journal Full-text Database 1 Hits
1 Yang Xiaoqi Hu Dafen;Top Grade Development: New Method of Inheritance of the Canton Embroidery[J];;2012-02
【Secondary Citations】
Chinese Journal Full-text Database 10 Hits
1 JING Ming-ning ;CHOU Ji-yue ( School of Management,AHUT,Ma'anshan 243002,Anhui,China; School of Commerce,Jiangnan University,Wuxi 214000,Jiangsu,China);The Design of Customer Satisfaction Index in Supermarket[J];Journal of Anhui University of Technology(Sociel Sciences);2003-01
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