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《Journal of Shanghai Economic Management College》 2013-02
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The Value Orientation,Evaluation Method and Evaluation Index of Performance Evaluation of Public Services

ZHU Da-jian,WANG Huang-ming (1.Tongji University,Shanghai 200092;2.Dalian University of Technology,Liaoning 116023)  
This article adopts the method of literature analysis,the existing research results at home and abroad were reviewed,and anlyzes the value idea,evaluation methods and evaluation indexes about the performance evaluation of public services.The results found that;the value orientation of performance evaluation of public service has changed from focusing on efficiency,the pursuit of maximization of input and output ratio to focusing on result and public satisfaction.The methods of public service performance evaluation mainly include the objective measurement and the subjective perception of public satisfaction.The selection of public service performance evaluation index is tending to diversification,including efficiency,effictiveness,results, fair.etc.
【Fund】: 国家哲学社会科学重点项目(批准号11AZD102);; 国家自然科学基金面上项目(批准号71173157)资助
【CateGory Index】: D630
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