Full-Text Search:
Home|Journal Papers|About CNKI|User Service|FAQ|Contact Us|中文
《Journal of Shanghai Economic Management College》 2013-02
Add to Favorite Get Latest Update

The Value Orientation,Evaluation Method and Evaluation Index of Performance Evaluation of Public Services

ZHU Da-jian,WANG Huang-ming (1.Tongji University,Shanghai 200092;2.Dalian University of Technology,Liaoning 116023)  
This article adopts the method of literature analysis,the existing research results at home and abroad were reviewed,and anlyzes the value idea,evaluation methods and evaluation indexes about the performance evaluation of public services.The results found that;the value orientation of performance evaluation of public service has changed from focusing on efficiency,the pursuit of maximization of input and output ratio to focusing on result and public satisfaction.The methods of public service performance evaluation mainly include the objective measurement and the subjective perception of public satisfaction.The selection of public service performance evaluation index is tending to diversification,including efficiency,effictiveness,results, fair.etc.
【Fund】: 国家哲学社会科学重点项目(批准号11AZD102);; 国家自然科学基金面上项目(批准号71173157)资助
【CateGory Index】: D630
Download(CAJ format) Download(PDF format)
CAJViewer7.0 supports all the CNKI file formats; AdobeReader only supports the PDF format.
Chinese Journal Full-text Database 3 Hits
1 WANG Huanming,ZHU Dajian (School of Economics and Management,Tongji University,Shanghai,210804,China);Research on the Governance Mode and Operation Efficiency of Urban Bus Service——A Case Study of Yangtze Delta Region[J];Journal of Public Management;2011-02
2 ZHENG Fanghui,YU Feng,QIN Shican (School of Public Administration,South China University of Technology,Guangzhou,510640,China);Overall Government Performance Evaluation:Hypothesis,Theoretical Demonstration and Empirical Study on Guangdong Province 2008[J];Journal of Public Management;2011-03
3 ZOU Kai,MA Ge-sheng,SU Peng (College of Public Administration,Xiangtan University,Xiangtan 411105,China);Research of Community Service Informationization Satisfaction Assessment Based on LISREL[J];Chinese Journal of Management Science;2008-S1
Chinese Journal Full-text Database 9 Hits
1 ZHAO Dong-xia1,LU Xiao-jun2 1.School of Management,Liaoning Normal University,Dalian 116029,China; 2.School of Public Administration and Law,Dalian University of Technology,Dalian 116024,China;Evaluation of Urban Community Residents' Satisfaction Based on AHP——with High-Grade Commercial House Community and Old Residential Community as examples[J];Journal of Dalian University of Technology(Social Sciences);2012-02
2 CHEN You-hua(School of Social and Behavioral Sciences,Nanjing University,Nanjing 210093,China);Research on the Application of Delphi Method、Cluster Analysis and Factor Analysis in the Survy of People's Livelihood——Jian Ye District in Nan Jing as a Research Case[J];East China Economic Management;2010-01
3 YAN Bo,WU Jian-nan,LIU Jia(Xi'an Jiaotong University,Xi'an,Shanxi,710049,China);Research of Government Performance Assessment and Accountability based on Stakeholder Theory[J];Economic Management Journal;2011-07
4 Zhu Dajian,Wang Huanming,Liu Shuyan (1.School of Economy and Management,Tongji University;2.School of Political Science and International Relations,Tongji University);A PSR Model Analysis on the Public Service Management[J];Research on Economics and Management;2010-04
5 WANG Li-min(School of Administration,Jilin University,Jilin 130012,China);Urban Transport Double Principal-agent Relationship Management Model——Based on the Modern Service Management's View[J];On Economic Problems;2012-10
6 Wu Huifang(School of Humanities and Social Science,Beijing University of Information Science and Technology,Beijing 100192);Framework and Approach of Performance Evaluation System in Government[J];Journal of Shandong Normal University(Humanities and Social Sciences);2011-02
7 YANG Donghong, WANG Wei, SUN Yanbin, LI Liping ( College of Economics and Management, Northeast Petroleum University, Daqing 163318, China );Research on the Influence Factors of Closed-Loop Supply Chain Subjects’Low-Carbon Behavior[J];Resources Science;2012-04
8 Sun Yingchun is Professor of China National School of Administration and Ph.D Candidate at School of Government,Peking University. Beijing 100089;Government Performance Measurement in China:A Review[J];Chinese Public Administration;2009-09
9 YANG Ye-hong(Physical Education Department of Chaohu College,Chaohu 238024,China);Study on Evaluation Mode of Public Sports Service Satisfaction Degree of Urban and Rural Residents[J];Journal of Yichun College;2013-03
【Secondary Citations】
Chinese Journal Full-text Database 10 Hits
1 Zhan Guobin(Public Management Department,Ningbo University,Ningbo,315211,China);Misunderstandings of Privatization of Public Service Sector and Reconstruction of Concepts[J];Journal of Public Management;2009-01
2 Zhu Dajian,Wang Huanming,Liu Shuyan (1.School of Economy and Management,Tongji University;2.School of Political Science and International Relations,Tongji University);A PSR Model Analysis on the Public Service Management[J];Research on Economics and Management;2010-04
3 Wang Yongqin Zhang Yan Zhang Yuan Chen Zhao Lu Ming(China Center for Economic Studies and Economics Department, Fudan University);On China's Development Model:The Costs and Benefits of China's Decentralization Approach to Transition[J];Economic Research Journal;2007-01
4 Chen Xiangdon;Evaluation Index System of Municipal Community Service and Caculation Made[J];Science & Technology Progress and Policy;2001-06
5 ZHUO Yue ZHAO Lei (School of Public Affairs, Xiamen University, Xiamen, 361005, China);Dual Effect of Instrumental and Value Rationality of the Competency Management of Public Institutions[J];Journal of Lanzhou University;2006-05
6 ZHOU Zhi-ren (School of Government Management,Peking University,Beijing,100871,China);Performance Evaluation of Public Institutions:a Chinese Case[J];Journal of Lanzhou University(Social Sciences);2007-01
7 BAO Guo-xian CAO Xi-an (Regional Government Performance Evaluation Center,Lanzhou University,Lanzhou,730000,China);Models for Performance Evaluation of Regional Government[J];Journal of Lanzhou University(Social Sciences);2007-01
8 ZANG Nai-kang(Department of Law and Political Economy, Nantong Teachers' College, Nantong, Jiangsu, 226007);The Compound Concept of Governmental Performance and Its Evaluation System[J];Journal of Nantong Teachers College(Social Science Edition);2001-03
9 GENG Jin-hua,WANG Wei,GAO Qi-sheng(Complexity Science Institute,Qingdao University,Qingdao 266071,China);Community Assessment System's Research Based on Principal Component Analysis[J];Journal of Qingdao University(Engineering & Technology Edition);2007-01
10 XIE Rui-qian, LIU Jun-an, SUN Yi, et al. Tongji Medical College, Huazhong University of Science and Technology, Wuhan 430030,China;Evaluation on Satisfaction and Compositor of Community Health Service in Shenzhen[J];Chinese General Practice;2005-07
©2006 Tsinghua Tongfang Knowledge Network Technology Co., Ltd.(Beijing)(TTKN) All rights reserved