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《Chinese Medical Record》 2013-01
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The Thinking of Mailing Service of Medical Records Copy

Wu Bin,Medical Records Room of Shanxi Tumour Hospital,Taiyuan 030013,Shanxi Province,China,Chu Yunsheng*,Medical Records Room of Shanxi Bo'ai Hospital,Taiyuan 010001,Shanxi Province,China  
To optimize service progress,extend the service,effectively relieve medical records copy window pressure and reduce other places patients long distance on the run and travel expenses by mail copy medical station system and mail application system.The complaint rate is decreased by 3.69%,and the degree of satisfaction is increased by 10.77%.Medical record mail service is an innovation.We should continuously explore in service,improve medical record copy mail rate and patients satisfaction.
【CateGory Index】: R197.3
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