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《Chinese Hospitals》 2009-11
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Investigation on registration demands in a tertiary hospital in Beijing

WANG Jing, GUO Jingzhu, CUI Yingchun, et al Affiliated People's Hospital, Peking University, No.11, Xizhimen Nan Street, Xicheng District, Beijing, PRC  
Objectives:To investigate outpatient's registration demands in a tertiary hospital in Beijing, to understand the willing of registration booking in tertiary hospital and to provide evidence and recommendations for registration booking.Methods:Questionnaire was used to investigate outpatients' registration demands and the mode of registration booking.Results:60.1% of the outpatients choose experts when they see a doctor, 80.7% of the outpatients choose to register through window and the percent of registration booking through telephone and internet is 11.6% and3.1%, respectively.Conclusion:The utilization of the registration booking is low and needs to be further developed.
【CateGory Index】: R197.3
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