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《Urban Rapid Rail Transit》 2006-04
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Application of Benchmarking in the Operational Management of Metro

Ma Li Zhu Yan(Tsinghua University, Beijing 100084)  
This paper discusses the ideas, processes and key factors about the application of benchmarking in the operational cost management of metro. It also introduces the modes and the situations of the application of benchmarking in operational management of metro services in foreign countries and points out the key points to successful implementation of benchmarking projects and their implications for the management of China’s metro services.
【CateGory Index】: U231.92
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Chinese Journal Full-text Database 1 Hits
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Chinese Journal Full-text Database 10 Hits
1 XIE Xin\|zhou, WU Shu\|yan(School of Journalism and Communication, Peking University, Beijing, 100871;Department of Information Management, Peking University, Beijing, 100871);An Analysis of the Technique of Competitive Intelligence——Benchmarking[J];Journal of Peking University(Humanities and Social Sciences);2003-02
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