RESEARCH ON ASSESSMENT METHOD FOR POWER SUPPLY SERVICE QUALITY
LI Xiang, YANG Shu-xia, ZHANG Hong-bin ( School of Business Administration, North China Electric Power University, Beijing 102206, China; China Electric Power Research Institute, Beijing 100085, China)
The authors researched the significance of power supply service quality assessment. On the basis of original assessment methods, the index system to assess the power supply service quality and two kinds of assessment methods, i.e., the assessment method based on fuzzy partial ordering relation and fuzzy-synthesizing evaluating method, were proposed. Calculation results of actual example verified the effectiveness of the two proposed methods in the assessment of power supply service quality. The advantages and drawbacks of the two methods and their application conditions were analyzed.