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《Information Technology & Standardization》 2017-08
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Research of ITIL Application in Data Center Operations Management

Anaylzes the existing problems of configuration, process, plan, assessment in data center, and according to the core process of ITIL service management, this paper constructs operation platform and develops basic information management, spare parts library management, fault management and technical reserve management modules. Testing results in actual operation and maintenance work show that the platform can effectively improve the operation efficiency of data center.
【Key Words】: ITIL data center operation management
【CateGory Index】: TP308
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