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《Industrial Engineering Journal》 2001-04
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A Case Study on Business Process Reengineering

FAN Zhi ping 1,LIU Qiang 1,LI Yuan 2,SHI Yan li 3 (1.Faculty of Business Administration,Northeastern University,Shenyang 110004,China; 2.Darla Moore School of Business,University of South Carolina,Columbia SC 29208,USA; 3.Telecommunication Factor  
Business Process Reengineering (BPR) is to fundamentally rethink and radically redesign the business process to achieve business performance breakthrough.BPR uses information technology to reconfigure business process,human resource and corporation structure.It is to obliterate the obstacles formed by traditional labor and functional specifications,which prevents the fulfillment of the basic business objects.Job integration and flat organization are important factors and difficulties of BPR.Based on the case study on a BPR project of a telephone malfunction repairing process,this paper analyzes how to utilize job integration and reorganization to achieve the fundational changes in business processes.Several successful experiences are proposed.
【Fund】: 国家自然科学基金资助项目 (70 0 710 0 4;; 国家教育部高等学校骨干教师资助项目 (2 0 0 0 6 5 );; 辽宁省自然科学基金 (0 0 2 0 12 )
【CateGory Index】: F270.7
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【References】
Chinese Journal Full-text Database 1 Hits
1 Sun Yan,Liu Haiyun(Central China Technology University,Wuhan,430074China);On Flat Organization Structure of the Cross-national Corporations and the Inspiration[J];International Economics and Trade Research;2003-04
【Citations】
Chinese Journal Full-text Database 1 Hits
1 Li Yuan, Faculty of Business Administration , Northeast University Shenyang 110006, China Fan Zhiping,Li Wei;The Value Engineering Approach in Business Process Reengineering[J];INDUSTRIAL ENGINEERING AND MANAGEMANT;1999-02
【Co-references】
Chinese Journal Full-text Database 10 Hits
1 Wu Xiao-ming;BPR: Business Process Reengineering[J];;1999-01
2 ZHANG Jina,LANG Jie (School of International Business Administration of Shanghai University of Finance and Economics,Shanghai, China, 200433);A Study in the Dynamic Designing Theory of Organizational Structure[J];THE STUDY OF FINANCE AND ECONOMICS;2000-02
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7 ZHANG Ling,ZHANG Li hou (Dept.of Foreign Trade and Mangement Engineering,Guangdong University of Technology,Guangzhou 510643,China);Research on Reengineering-Oriented Enterprise Informatization[J];INDUSTRIAL ENGINEERING JOURNAL;2000-03
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10 By ZHAO Wei, HAN Wen xiu(Institute of Systems Engineering,Tianjin University,Tianjin 300072,China);LUO Yong\|tai(Tianjian Academy of Finance and Economics);A Framework Model for Organization in Virtual Corporation[J];JOURNAL OF INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT;2000-01
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