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《Hospital Administration Journal of Chinese People's Liberation Army》 2016-01
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Measurement of Hospital Crisis Early Warning System Model

NONG Sheng;LIAO Jian-ying;ZHENG Yun;Department of Teaching and Researching,Public Health and Management College,Youjiang Medical University for Nationalities;Public Health and Management College,Youjiang Medical University for Nationalities;Oral Cavity College,Youjiang Medical University for Nationalities;  
Object To measure the hospital crisis early warning system model by using historical data of hospitals. Methods The crisis historical data index of 8 public hospitals were analyzed by SPSS16. 0 statistical software,logistic regression method was used to calculate the equation. Results Misbehave of senior managers and media exposure 30 days before crisis( X1),management layers( X3),patient complaints 30 days before crisis( X12) and negative publicity media 30 days before the crisis( X18) were the basis parameter of the model. The model formula was Y =- 5. 533 + 2. 296* X1 + 0. 811* X3 + 0. 671* X12 + 1. 208* X18. Conclusion Hospital crisis management should focus on senior managers' virtue,the smooth degree of information flow,patients' satisfaction and social public relations,which were the important reference index of predicting hospital crisis.
【Fund】: 广西高等学校人文社会科学研究基金(SK13YB076);; 广西壮族自治区卫生厅中医药科技专项(软科学类)(GZRK14-07);; 国家自然科学基金(71563056)
【CateGory Index】: R197.323
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