Impacts of organizational silence on employees negative behavior and its action mechanism
Wang Ying;Liu Shasha;School of Government,Beijing Normal University;
Organizational silence is a behavior that employees know the potential problems of organization operation,but do not express individual views for some purposes. Other studies pay more attention to the concept,measurement and influence factor of organizational silence,but rarely focus on the role which organizational silence plays in its outcome variable. Based on 619 employees as research samples,this paper explores the impact of organizational silence on job burnout and turnover intention,as well explores the mediating effect of two psychological perceptions( self-efficacy and work engagement) in this process. The research indicates that organizational silence showed a negative correlation with job burnout and work engagement,as well self-efficacy and work engagement act as the mediator in mentioned negative correlations.