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《Science Research Management》 2018-06
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Multi-dimension trust,knowledge transfer and software outsourcing performance

Zhang Pei;Xia Lizhen;Ma Jianlong;Kong Haidong;School of Economics and Management,Hebei University of Technology;  
This paper constructs the relationship theory model of multi-dimension trust,knowledge transfer and software outsourcing performance. Based on a theoretical analysis and an investigation into 97 software outsourcing enterprises in Beijing-Tianjin-Hebei Region via questionnaires and an empirical study,it is found that: firstly,multi-dimensional trust has different impacts on knowledge transfer and outsourcing performance. Secondly,explicit knowledge transfer has more significant influence on software outsourcing performance compared with tacit knowledge transfer. Thirdly,knowledge transfer has different mediating effects on various dimensional trust and outsourcing performance,in which knowledge transfer has completely mediating effect between ability-based trust and outsourcing performance and has partial mediating effects between calculus-based trust and outsourcing performance as well as kindness-based trust and outsourcing performance.
【Fund】: 河北省自然科学基金项目“服务外包多主体关系中信任的动态演进与作用机制研究”(基金编号:G2014202106 2014.01-2016.12)
【CateGory Index】: F49
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