Full-Text Search:
Home|Journal Papers|About CNKI|User Service|FAQ|Contact Us|中文
《Journal of Liaoning Institute of Technology》 2003-01
Add to Favorite Get Latest Update

Design of Customer Relationship Management (CRM) System and Its Realization

ZHANG Yan, CUI Jie,XU Yabin\;(Computer Science & Enginerring Collage, Liaoning Institute of Technology, Jinzhou 121001, China)  
To begin with the conception on CRM, the logical structure of the CRM system is given, with every individual component discussed. Subsequently, the typical way for the realization of CRM is suggested.
【CateGory Index】: TP311.5
Download(CAJ format) Download(PDF format)
CAJViewer7.0 supports all the CNKI file formats; AdobeReader only supports the PDF format.
【References】
Chinese Journal Full-text Database 6 Hits
1 Gao Yongshen &Han Yao (Nanjing University of Finance and Economics, Nanjing Jiangsu 210003);Structure and Construction of the Customer Relationship Management (CRM) System of Securities Industry[J];Journal of Beijing Technology and Business University;2004-03
2 Gao Yongshen Han Yao Cao Jie (Nanjing University of Finance and Economics 210003);Structure of the Customer Relationship Management (CRM) System of Banking[J];Finance and Trade Research;2003-06
3 Xing Hua; Zhu Hongming(Shandong Economic University,Jinan 250014,China);Texture Core of the Informationization of Retail Business--Run for CRM[J];Value Engineering;2005-10
4 Yue Yubin;Necessity of Applying CRM to Chinese Bus and Coach Manufaturers[J];Bus Technology and Research;2007-01
5 HAN Yao, GAO Yongshen, CAO Jie(Nanjing University of Finance and Economics, Nanjing 210003, China) ;Structure and Construction of the Customer Relationship Management (CRM) System of the Logistic Industry[J];Journal of Tianjin University of Commerce;2003-06
6 XU Ya-bin, CUI Jie (Institute of Computer Science and Engineering, Liaoning College of Technology, Jinzhou 121001 China);The Research of Software for Customer Relationship Management System Based on Data Warehouse and Data Mining Technology[J];Microelectronics & Computer;2006-07
【Citations】
Chinese Journal Full-text Database 1 Hits
1 SONG Zhi xing (Powerise Software Park,Changsha 410013,China);CRM Implementation and PowerCRM System Design[J];Computer Engineering & Science;2001-06
【Co-citations】
Chinese Journal Full-text Database 1 Hits
1 Wu Wei Yang Bin Zhu Zhongying (Department of Automation,Shanghai Jiaotong Universiyt Shanghai 200030);On Customer Relationship Management Technology[J];Microcomputth Applications;2002-09
China Proceedings of conference Full-text Database 1 Hits
1 ;Design and Implementation of Customer Relationship Management System Based on DOTNET platform[A];[C];2004
【Co-references】
Chinese Journal Full-text Database 10 Hits
1 JANG Xiaoyao, JANG Wei(Computer Science & Technology Dept. of Anqing Teachers College,Anqing,246011,China);Research and Application of the Decision Tree Based on ID_3 Algorithm in Data Mining[J];Journal of Anqing Teachers College(Natural Science Edition);2003-01
2 Ye Zhigui (School of International Business Management Shanghai University of Finance and Economic, Shanghai 200083);Theoretical Summary of the Research on Customer Value[J];Journal of Beijing Technology and Business University;2004-04
3 Li Deren (Wuhan Technical University of Surveying and Mapping, Wuhan,430079);NII,NSDI and Digital Earth[J];ACTA GEODAETICA ET CARTOGRAPHIC SINICA;1999-01
4 CHEN Ming liang,LI Huai zu (Xi'an Jiaotong University,Xi'an 710049,China)$$$$;Study on Value Segmentation and Retention Strategies of Customer[J];Group Technology & Production Modernization;2001-04
5 CHENG Yong-qiang, HU Lei-fang (Hangzhou Teachers'College,Hangzhou 310012,China);Application Analyses of Data Mining Technology in CRM System of Life Insurance[J];Group Technology & Production Modernization;2004-01
6 ZHANG Xiang-bin,ZHANG Yan-chong,ZHAO Lian-hua (Business Administration College, Dalian University, Dalian 116622,China);SC Reengineering Mode and Its Selection Based on Business Process[J];Journal of Dalian University;2003-03
7 ZHANG Zhe1, CHANG Guiran2, HUANG Xiaoyuan1(1. School of Business Administration, Northeastern University, Shenyang 110004, China; 2. School of Information Science & Engineering, Northeastern University, Shenyang 110004, China. );Application of Data Mining Technique in Customer Winning Strategy[J];JOURNAL OF NORTHEASTERN UNIVERSITY;2003-11
8 WANG Fudong, ZHU Yunlong, XUE Jinsong,LI Bing(Shenyang Institute of Automation, Chinese Academy of Science , Shenyang 110015,China);Analyzing and evaluating system of CRM based on the technology of data mining[J];Journal of Southeast University Philosophy and Social Science Edition;2002-S2
9 LI Bing , XUE Jinsong, ZHU Yunlong, WANG Fudong(Shenyang Institute of Automation Chinese Acodemy of Science, Shenyang 110015,China);A rulebased modeling method on CRM system[J];Journal of Southeast University Philosophy and Social Science Edition;2002-S2
10 ;Summarize of Data Mining(DM)and Knowledge Discovery Database(KDD)[J];Computer Development & Applications;2002-04
【Secondary References】
Chinese Journal Full-text Database 5 Hits
1 WU Jun-sheng & ZENG Hai & Li Lin(Guangzhou Open University,Guangzhou 510091,China);Research and Application of Data Warehouse in Digital City Construction[J];Journal of Guangzhou Open University;2010-03
2 HAN Yao,ZHANG Chun-fa,YANG Feng-zhao(Nanjing University of Finance and Economics,Nanjing 210003,China);CRM of Retailers and Applications of Data Mining Technology[J];Learned Journal of Heilongjiang Financial College;2005-03
3 YANG Yu (School of Management,Harbin Institute of Technology,Harbin 150001,China);Research on application design of CRM based on KDD in retailing[J];Journal of Harbin University of Commerce(Natural Sciences Edition);2007-05
4 WANG Xuejing,GUO JinxuPostgraduate;School of Information Engineering,WUT,Wuhan 430070,China.;Research and Development of Analytical CRM Systems[J];Journal of Wuhan University of Technology(Information & Management Engineering);2007-12
5 LIU Hong-wei1,2,XIE Wei-xin2(1 School of Electronic Engineering,Xidian University,Xi'an 710071,China;2 School of Information Engineering,Shenzhen University,Shenzhen 518060,China);Study and Design of a Decision Support System about Investment Analysis Based on Date Warehouse[J];Microelectronics & Computer;2008-02
【Secondary Citations】
Chinese Journal Full-text Database 2 Hits
1 FANG Zhong, CHEN Pengnian, HAN Zhengzhi (College of Electronic Information. Shanghai Jiaotong University, Shanghai 200030) (Department of Computer, China Institute of Metrology. Hangzhou 310034);A Comparative Studies of ASP and JSP[J];COMPUTER ENGINEERING;2000-10
2 Zhou Lu 1,Le Jialing 2 and Li Xiaomei 3[WT5HZ]( 1School of Computer Science,National University of Defense Technology) ( 2Aerodynamics R&D Centre of China)( 3Institute of Equipment Command Technology)[WT5HZ];Computational Flow Imaging—Concept,Principle and Implementation[J];COMPUTER ENGINEERING & SCIENCE;2000-01
©2006 Tsinghua Tongfang Knowledge Network Technology Co., Ltd.(Beijing)(TTKN) All rights reserved