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《Journal of Taiyuan Normal University(Natural Science Edition)》 2013-01
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Analysis of Optimal Balking Strategies for Customers in M/M/1 Repairable Queue

Hu Yanfang 1 Li Jihong 2(1.School of Mathematical Science,Shanxi University,Taiyuan 030006;2.Institute of Management Science and Engineering,Shanxi University,Taiyuan 030006,China)  
The decision-making behavior is introduced into the queuing models,and the customer optimal balking strategies in the M/M/1 repairable queue have been studied.Whenever a catastrophe occurs,all customers are forced to abandon the system,the server is rendered inoperative and an exponential repair time is set on.On the premise of observable queue,based on a natural reward-cost structure,the overall profit function about the individual customer is constructed,the customer equilibrium balking strategies are analyzed and determined.Meanwhile,some qualitative numerical conclusions are derived by the means of experiments.
【CateGory Index】: O226
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