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《Journal of Shandong University of Science and Technology(Social Sciences)》 2018-06
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Analysis on the Factors Influencing the Satisfaction of Smart City Construction in China——an Empirical Study Based on Structural Equation Model

LI Hongwei;CAO Yucui;College of Economics and Management,Shandong University of Science and Technology;  
Based on the data surveyed from 16 cities in China as the sample,five common factors of the smart city,that is,resident complaints,perceived quality,perceived value,development level and the expectations,are identified and analyzed with SPSS20.0.The Structural Equation Model(SEM),which influences satisfaction of the smart city construction,is established;the influence of the above mentioned factors on satisfaction and their interactive influence paths are verified.The results show that:(1)Development level,perceived quality and perceived value are positively and significantly correlated with satisfaction of the smart city construction;(2)Expectations and resident complaints are negatively and significantly correlated with satisfaction of the smart city construction.Some feasible suggestions are put forward to improve the public's satisfaction of the smart city construction.
【Fund】: 青岛市社科规划项目(QDSKL1601109)
【CateGory Index】: F49;F299.2
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