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Tourism Destination Crisis Event:Literature Review, Analysis and Future Prospects

SU Lu-jun;JIA Bo-cong;Business School, Central South University;  
In a world undergoing profound changes rarely seen in a century, the Covid-19 pandemic has accelerated these changes that the instability and uncertainty factors facing economic and social development have increased significantly. Among them, the “black swan” indicants in tourism destination development are constantly emerging, which not only have a direct impact on tourism stakeholders, but also bring huge losses to the national economy and social development. Therefore, how to effectively prevent and resolve tourism destination crisis is of great significance to the overall improvement of social crisis management level and governance capacity. The study reviewed related papers and then systematically divided them into seven topics. In addition, the current study indicates the limitations of every theme and give its comments. Based on the work mentioned above, the current study demonstrates seven future research directions of tourism destination crisis events, identifies five key nodes with crisis life cycle theory, develops a multi-stage, multi-dimensional and multi-level analysis model, establishes the concept of the whole process, all elements, and comprehensive management of tourism destination crisis events, and constructs an integrated framework for accurate management of tourism destination crisis events. It is expected to form a theoretical system of tourism destination crisis events management, and better guide the development practice of “seeking opportunities in crisis and turning them into opportunities” in China tourism destinations.
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